Serve You Better
Business relationships between our customers and Power World are not a "once-for-all" deal, providing top-notch customer services composes the key part of our mission. We perfect our customer services with professional support teams, we promise our customers fast responses of answering and practical problem-solving advice.
Technical Support
Select a heat pump model according to your requirements and installation environment.
Our technical team will give you ABC guidance on heat pump operations and basic machine troubleshooting methods. Supports your technical needs.
Marketing Support
Providing clients with marketing promotional materials, including product catalogs, and product portfolios, and also helping clients with some basic graphic designs.
Necessary and professional marketing advice, to help clients maximize their marketing effects.
Help clients to do some marketing analysis, including ROI analysis.
After-sales Service
1
Warranty service
We offer our customers reliable product warranty services, including machine repair and supplement of spare parts.
2
Online troubleshooting
Online troubleshooting video meetings will be organized to help solve heat pump use problems or malfunctions, it's convenient, time-saving, and effective.
3
Quick response
Whenever customers have questions, they can ask us via an online contact channel, our expert team will make prompt replies within 12 hours.